You send an e-mail. Then you wait. And wait. But when I log onto Travelocity.com, in two clicks, I find a phone number for customer service. Real, live, customer service from a dot-com?

executive vice president of sales and service for Travelocity. Blaming the problem on human error, Marsicano stressed that no customer order information was compromised by the security hole.

That could result in worse customer service, say observers such as Schaal. Remember that Travelocity used to offer a guarantee that promised to make things right during travel if something went wrong.

Travelocity last week rolled out a customer loyalty plan called the Travelocity VIP Program that offers a package of service perks and travel discounts to customers who make five "qualified ...

For assistance, contact Travelocity’s customer service at +1-833-790-1894 2. How do I get a full refund from Travelocity? To get a refund, cancel your booking within 24 hours of making it ...

Does Travelocity customer service call you? Will Travelocity contact you by phone? No, Travelocity generally does not make unsolicited calls to customers at 【+1-833-790-1894】 (Helpline).

SOUTHLAKE, Texas -- Travelocity introduced a consumer guarantee of sorts as part of a Customer Championship program thats intended to differentiate it from other online agencies and break new ...