You send an e-mail. Then you wait. And wait. But when I log onto Travelocity.com, in two clicks, I find a phone number for customer service. Real, live, customer service from a dot-com?

including customer service. On a 1,000-point scale, online travel agencies, or OTAs, scored 788; Travelocity scored 804. Expedia.com ranked second at 798 and Booking just a point behind that.

executive vice president of sales and service for Travelocity. Blaming the problem on human error, Marsicano stressed that no customer order information was compromised by the security hole.

As of last year, Expedia has been powering Travelocity’s U.S. and Canadian websites along with its hotel supply and customer service programs. Expedia will be retaining the Travelocity brand ...

As per the terms of the deal, Expedia provides content, inventory, customer service and technology to Travelocity. In turn, the latter company focuses on marketing the Travelocity brand as a ...

Travelocity last week rolled out a customer loyalty plan called the Travelocity VIP Program that offers a package of service perks and travel discounts to customers who make five "qualified ...

For assistance, contact Travelocity’s customer service at +1-833-790-1894 2. How do I get a full refund from Travelocity? To get a refund, cancel your booking within 24 hours of making it ...

SOUTHLAKE, Texas -- Travelocity introduced a consumer guarantee of sorts as part of a Customer Championship program thats intended to differentiate it from other online agencies and break new ...