When customers seek help with using your products or services, they call upon your support team. Chances are that customers have tried to find answers to questions or solutions to problems on their ...
At Knowledge 2025, ServiceNow debuted its Workflow Data Network ecosystem of partners to support workflow automation with AI. It also introduced a slate of new agents to assist autonomous IT. At its ...
Microsoft on Monday offered details about the coming end of SharePoint 2013 workflow for Microsoft 365 users, which lets organizations automate business processes. Microsoft has two dates for ...