Zoom Communications Inc. and ServiceNow have announced plans to integrate Zoom CX with ServiceNow's Customer Relationship Management (CRM) and IT Service Management (ITSM) systems as part of the ...

LAS VEGAS--(BUSINESS WIRE)--Knowledge 2024 — Today at ServiceNow’s annual customer and partner event, Knowledge 24, ServiceNow (NYSE: NOW), the AI platform for business transformation, showcased AI ...

Knowledge 2026 - Today, at ServiceNow's annual customer and partner event, Knowledge 2026, ServiceNow (NYSE: NOW), the AI ...

Vonage Contact Center with ServiceNow Voice integrates enterprise-grade voice and AI capabilities directly into enterprise workflows, boosting agent productivity and customer engagement The ...

LAS VEGAS--(BUSINESS WIRE)--Knowledge 2024 – Today, at ServiceNow’s annual customer and partner event, Knowledge 2024, ServiceNow (NYSE: NOW), the AI platform for business transformation, and Genesys® ...

Multi-year agreement between ServiceNow (NOW) and OpenAI will enable direct customer access to frontier model capabilities, custom ServiceNow AI solutions, and increased speed and scale with no ...

Knowledge 2026 -- Today, at ServiceNow's annual customer and partner event, Knowledge 2026, ServiceNow (NYSE: NOW), the AI ...

If there is one way to categorize all the recent technology vendor shows and conferences, you could easily call this “The Spring of AI.” It feels like there is a new AI announcement every day. However ...

New AI-elevated integration combines real-time transcription and unified routing to eliminate fragmented CX systems, lower costs, and accelerate ROI SAN RAMON, Calif.--(BUSINESS WIRE)-- Five9 (Nasdaq: ...

‘The acquisition of Cuein is essential to [ServiceNow’s] vision of creating more integrated, intelligent systems that connect AI agents, data, and workflows. For AI agents to truly be effective, they ...

In the final episode of our Knowledge 2026 series, we sit down with Steven Kiss of EY Canada – the founder of SuMO IT Solutions, Canada’s first ServiceNow elite partner, now running ...

Customer and employee service avatars demoed for ServiceNow Now Assist, powered by NVIDIA speech, LLM, and animation generative AI technology, highlight the potential for even more engaging, personal, ...