40% of U.S. adults use chatbots for search, making information lookup their most common AI chatbot activity, according to Pew ...

This chart shows the share of respondents in selected countries who consume news via AI chatbots.

Add Yahoo as a preferred source to see more of our stories on Google. Stanford University (Hoover Tower depicted on campus March 2020 in Palo Alto, Calif.) research on the use of LLM chatbots will be ...

More and more people are using artificial intelligence chatbots and there have been some troubling stories about some of those interactions. Kashmir Hill, technology reporter for The New York Times, ...

A balanced chatbot call center strategy can drive efficiency and brand loyalty but overdoing it can backfire. See practical examples here. Imagine a world where your call center operates smoothly ...

With 1 in 4 Israelis likely to ask AI for voting guidance, a tech startup tests how leading models handle such queries, warns ...

As AI becomes increasingly more entrenched into our everyday lives, a new survey in the UK has found that nearly a third of children using AI chatbots said that they would describe the technology as ...

Imagine you’re messaging some friends on the Facebook Messenger app or WhatsApp, and you get an unsolicited message from an AI chatbot that’s obsessed with films. “I hope you’re having a harmonious ...

More than three-quarters of psychologists report their patients are discussing artificial intelligence in therapy, using the technology to seek ...