The Social Security Administration plans to modernize its appointment system by 2026 with a centralized network designed to speed up service despite staffing shortages.

Beginning Saturday, Social Security recipients will no longer be served by workers from their local field offices.

The SSA's recent change replaced local office assistance with a national system, starting March 7 for Social Security claims and appointments with NASC and NWLM ...

As of March 7, 2026, the Social Security Administration (SSA) will implement significant operational changes that could reshape how Americans schedule appointments and process bene ...