The real challenge with agentic AI isn’t technology, but organizational readiness and business process change.

The tools and techniques of digital transformation greatly simplify and speed up new product development. They are counterproductive and even senseless, however, if put to work supporting the ...

The crisis that will not go away -- Reengineering : the path to change -- Rethinking business processes -- The new world of work -- The enabling role of information technology -- Who will reengineer? ...

At its height, business-process reengineering was one of the biggest business ideas ever. Business historians of the future will characterize the 1990s as the decade of reengineering. Described in ...