Editor's Note: "Rebalancing Quality Priorities" is a three-part series describing a new approach to quality management from a customer and risk management perspective that involves the entire ...

QFD (quality function deployment) is a family of tools that can help engineers during the early stages of product development. A method of assessing options for new product definition, QFD can help ...

Quality assurance principles require an organizational structure that links responsibility for quality directly to the executive level of the company. Large organizations fulfill this requirement by ...