There are a variety of ways that technology-driven automation can be a strategic capability. One is through the integration of large-scale automation with a program of continuous process improvement.

Robot technology is often associated with dangerous, dirty or dull work. Robotic process automation (RPA) takes that concept into the digital world. As a software tool, RPA sets out to free human ...

A sole focus on technology will not be enough if meaningful and measurable business process improvement is the goal. The first law of process improvement is to focus on customer CTQs — specific ...

Oracle has put forward its AI Agent Studio for Fusion Applications as a platform for orchestrating artificial intelligence (AI) agents and teams of agents. The supplier announced the development at ...