Many leaders I work with are finding themselves and their teams burnt out. There are numerous reasons for this. Many of us have been working from home and managing households—while managing work teams ...

Delivering feedback is a cornerstone of how you help your teams grow. However, many leaders focus solely on constructive feedback and neglect to give their teams positive feedback. Leaders often tell ...

Why is positive feedback so important? The Gottman Institute conducted research showing that the "magic" relationship ratio of positive to negative interactions was 5:1 for healthy personal ...

In our research on what makes work meaningful, one of the most powerful, but underused, leadership practices was the simple act of saying “thank you” (Adams & Myles, 2025). Meaningful work isn’t ...

Positive feedback loops improve operations by using employee insights. Such loops can boost retention by addressing workplace issues. Creating loops involves interviews and honest employee feedback.

Matt Dailey, a software engineer for a data management company, was managing a team with an engineer who wasn’t performing well. This was clear to Dailey—and to the employee. Yet, as I describe in my ...

Healthcare’s burnout crisis is having a disastrous effect on staffing levels. The annual turnover rate for staff nurses is 22.5%, which costs healthcare organizations $8.55 million annually. Feedtrail ...