Uncle Giuseppe's in New Jersey hooks me back for its tremendous comfort food; NPS, on the other hand, is too much comfort for CX leaders.

ST. LOUIS—Interface Systems, a managed service provider of business security, actionable insights, and purpose-built networks for multi-location businesses, has announced a Net Promoter Score (NPS) of ...

Qualtrics and Bain & Company, creators of Net Promoter Score and Net Promoter System, today unveiled the NPS Outer Loop powered by Qualtrics for early access customers. This new solution, designed by ...