The following is an excerpt from People Solve Problems: the Power of Every Person, Every Day, Every Problem (2021: Old Dutch Group), the latest book by IndustryWeek lean leadership contributor Jamie ...

Imagine Jo: Everyone in Jo's life recognizes her as an outstanding problem solver. She's the type of person who seems capable of almost anything. Jo excels at intuitive problem-solving. Over her life, ...

Complex organizational problems and chaos are silent killers of productivity and innovation. In today’s fractured work environment, they are more prevalent than ever. Political transitions, ...

A pilot for the U.S. Navy and Southwest Airlines, Tammie Jo Shults was the captain of a passenger-filled Boeing 737 when the aircraft blew an engine at 32,000 feet in 2018. The key lessons she applied ...

Here’s a new axiom fit for the 21st century: The greater the global challenge, the more likely it is to fall to local governments to fix. But this modern reality comes with an inconvenient truth: Our ...