With nearly two decades of retail management and project management experience, Brett Day can simplify complex traditional and Agile project management philosophies and methodologies and can explain ...

Effectively using data has become increasingly important in 21st century business. The ever-increasing capabilities of desktop and laptop computers along with radically decreasing data storage costs ...

A key performance indicator (KPI) is a measurable value that demonstrates how effectively a company, department or individual is achieving key business objectives. KPIs are tracked to evaluate success ...

Founder and Managing Principal of DBP Institute. I consult companies on how to transform technology and data into a valuable business asset. Delivering successful data analytics solutions that have a ...

A business monitors key performance indicators (KPIs), such as the level of customer satisfaction, to gauge business performance. This data is often input into a computer application which will ...

“What do you think of our scorecard?” asked Phil (not his real name), the CEO of the main roads department of a large Australian state. Phil had emailed me his organization’s scorecard of 29 key ...

Growth is motivated by vision and strategy, but it is achieved through numbers and a focused effort to make those numbers go up. That means the bottom line, which everyone realizes, but it also means ...

Measuring a supplier’s adherence to contractual service levels is at the core of supplier performance management. Yet, while every organization tracks key performance indicators (KPIs) on some level, ...

If you’re a field services company looking to improve efficiency, streamline operations, improve overall customer service, and reduce expense, then utilizing key performance indicators (KPIs) is ...

Key performance indicators (KPIs) are recognized by most industry practitioners as the motivator of an efficient, data driven organization. Rightly so, however KPIs are often developed arbitrarily and ...

I recently was asked by a global client in the mining industry for advice on the company’s plans to introduce a new variable compensation system for employees related to safety performance. The ...