AI-powered contact center solution for ServiceNow ITSM selected to enhance IT service experience for Florida's largest civil defense law firm, Cole, Scott, and Kissane. With 13 offices, 580 attorneys, ...

AI-powered autonomy shifts IT from support to strategy – fueling business growth and transformation New Operational Technology (OT) and Digital Employee Experience (DEX) capabilities deliver ...

SAN JOSE, Calif., June 2, 2026 /PRNewswire/ -- Astreya, a global leader in AI-first managed services for IT, today announced the expansion of its AI-first service desk capabilities through the ...

ServiceNow has released a new AI tool to help human workers, and is readying their replacement, the Autonomous Workforce, for later this year. ServiceNow plans to unleash the first member of its ...

Nametag deepened its ServiceNow integration, embedding its identity assurance engine directly into ServiceNow ITSM to strengthen help desk security.

Over the past several days, ServiceNow (NYSE:NOW) has announced multiple partnerships focused on AI governance, public sector modernization, and secure workflows. Inspira Enterprise will use ...

ServiceNow has been successful thus far in executing a classic land-and-expand strategy. First, it built a best-of-breed SaaS solution for IT service management, or ITSM, based on being modular and ...

The MarketWatch News Department was not involved in the creation of this content. ISELIN, N.J., March 05, 2026 (GLOBE NEWSWIRE) -- 1Kosmos, a leader in unifying identity proofing and passwordless ...

The integration brings real-time voice AI, generative insights, and unified agent experience to enterprise IT operations. SAN JOSE, Calif., June 2, 2026 /PRNewswire/ -- Astreya, a global leader in ...