There’s a growing interest amongst the public sector in IT self-service and the benefits it can provide, especially as more and more state and local governments invest in modernizing their ...

From self-service to sentiment analysis, this guide covers the benefits, challenges and top platforms in contact center ...

BlueStar’s kiosks feature intuitive touchscreen navigation, multilanguage support, customizable interfaces and contactless ...

But as the benefits of the tech have spread in the ... new tech and strategies to adjust to evolving challenges in the self-service lanes. Walmart is leaning big into its redesigned checkout ...