Application inefficiency usually isn’t caused by a major bug. More often, it results from small oversights, technical shortcuts and misaligned processes. When these issues accumulate over time, they ...

Over the years, I’ve written frequently about government efficiency and inefficiency. I even wrote a book that, among other things, measured types of efficiency across 38,000 local governments in the ...

Imagine for a moment that you are not a human with discerning media habits. Instead you have been turned into a gazelle and have just spotted a predator. Your first instinct would be to quickly get ...