Tokyo’s Henn Na holds the Guinness World Record for being the first hotel staffed by robots, including disturbing dinosaurs working in reception and a barista entrusted with making the coffee.

According to top hotel Stanton House if the receptionist says the wrong thing it could put your security at risk. And there are also big problems potentially ahead if as you walk to your room and ...

The winners of the 2025 NIHF Receptionist Awards have been revealed. After months of deliberation, the awards were announced ...