Free breakfast is a staple of the hospitality industry, but from Hyatt to Holiday Inn and Marriott, the economics and hotel business models are changing.

Holiday Inn stirs backlash with a major change to the guest experience. Holiday Inn is adjusting a core service that affects thousands of guests across the U.S. and Canada. Guests’ reactions are mixed ...

It’s not just guests who are taking advantage of complimentary hotel breakfasts — a growing number of people off the street are purportedly waltzing into the establishments to snag a free meal. Entire ...