eSpeaks’ Corey Noles talks with Rob Israch, President of Tipalti, about what it means to lead with Global-First Finance and how companies can build scalable, compliant operations in an increasingly ...

After several months working with Genesys’ new CEO, Tony Bates, I thought we were on the same page. I thought I understood how he intended to accelerate the company’s success in the cloud. But a blog ...

Genesys today announced three new customer experience solutions—PureCloud, PureConnect, and PureEngage. Together, the trio composes an expanded customer experience platform built from the company’s ...

MINNEAPOLIS--(BUSINESS WIRE)--To streamline communications with internal teams and clients, Avtex, a customer experience (CX) consulting and technology company, announced it has now moved to the cloud ...