When email started to gain widespread adoption 15 years ago, the idea of delivering account statements or status updates via email seemed absurd to the majority of consumers. Was it secure? Was it ...

To write a formal letter to the Queen, the convention is to open with ‘Madam’ and close the letter with ‘I have the honour to be, Madam, Your Majesty’s humble and obedient servant’. Formal writing ...

All business owners must apply structure to their operations, but it is not always easy to see what type of structure is best for a particular business model. Too little structure creates chaos for ...

Forbes contributors publish independent expert analyses and insights. Charles writes about organisational changes required to scale & AI. Contrarily to formal networks, informal networks emerge out of ...

Whether you’re communicating professionally or personally, understanding the difference between formal and informal letters is essential for effective writing. Letters are often a crucial part of ...

The organizational structure of a business influences its success. Organizational structure determines how a business is run, which directly affects its efficiency. Most businesses are built around ...

Jay Naidoo is founding General Secretary of Cosatu, a former minister in the Nelson Mandela government and is a board member of the Mo Ibrahim Foundation. There is a deep and growing anger in the ...

Forbes contributors publish independent expert analyses and insights. Charles writes about organisational changes required to scale & AI. This article is more than 3 years old. During the ...