Augmented reality (AR) is enhancing customer service in various ways. This includes bolstering personalization for customers, assisting technology companies in guiding non-technicians through product ...

Telephone Skills for Enhanced Customer Service is a course designed to enable participants to understand the importance of proper telephone technique. Topics include using voice skills for effective ...

net2phone has launched the AI Agent, a virtual assistant designed to enhance customer experiences across sales, support, and administrative tasks through various channels including website, phone, and ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More HiOperator, an emerging leader in the customer service automation space, ...

Last week, punctuated by economic uncertainties and jitters, global markets registered considerable declines, contributing to the mounting concerns of an intensifying global financial crisis.

PALO ALTO, Calif., May 17, 2024 (GLOBE NEWSWIRE) -- Broadcom Inc. (AVGO) today announced its Accelerate Program, delivered through sole-provider distribution agreements. An expansion of the Broadcom ...

Customer service is on the brink of a major transformation in 2024 Four trends that will drive a better AI customer experience You’ve just assembled your new grill, but you’re stumped on how to hook ...

Google Ads has started rolling out its paid customer support service for small businesses. PPC expert Natasha Kaurra spotted the new feature on her account for the first time and decided to provide a ...

Jesta I.S. Unveils Its Enhanced Customer Care Platform to Power Next-Level Service, and Transform How Clients Connect and Engage Jesta I.S., a pioneer in the development of enterprise ERP software ...

H.E.L Group (H.E.L), a global developer and manufacturer of innovative laboratory tools for process optimisation, safety, and scale-up, today announced three key appointments to the Company’s senior ...

Google Ads will offer enhanced customer service for small businesses as part of a new paid pilot. A select number of agencies and advertisers have been invited to test the new program, which offers ...