In the handoff, AI can retrieve these footprints and condense them into meaningful information that will enable customer success teams to easily take control of the account. Based on the segment ...

SAN FRANCISCO, Feb. 20, 2025 (GLOBE NEWSWIRE) -- Gainsight, the world’s leading Customer Success platform, today announced the launch of the first customer agent for Slack, one of only 20 AI ...

Automated workflows help streamline routine tasks in that process, enabling customer success teams to focus on more strategic initiatives that drive better outcomes for our clients. A proactive ...

"We're proud to announce iKala as a 2025 Google Cloud Partner Award winner and celebrate their impact enabling customer success over the past year." As cloud and AI adoption accelerate, businesses ...

The company has been awarded for its achievements in the Google Cloud ecosystem, helping customers by enabling "making practical skills real" for customer success through tailored Google Cloud ...

"Our relentless focus on enabling customer success means we are always pushing forward to innovate and refine every aspect of our business. As our customers react to uncertainty in their markets ...

“We’re proud to announce Broadcom as a 2025 Google Cloud Partner Award winner and celebrate their impact enabling customer success over the past year.” At the core of our partnership lies ...

At the top of this list is Customer Success (CS), a department intended to drive customer satisfaction and retention, yet often falls short due to misalignment with its core purpose. The issue ...

To support local businesses in Colorado, here are key tech trends to understand — all of which reinforce the critical role of ...

today's announcement simplifies the job of CSMs and customer success leaders by removing the need to search for insights. Now, customer insights are more accessible than ever, enabling faster, more ...