How to make the right call when facing workplace insubordination. Have you ever had an insubordinate, challenging employee? I know I have. Anyone who has ever been a manager has, or will, deal with ...

Skilled nursing providers are turning to a new career coaching model to better recruit and retain leaders on the heels of a decades-low employee engagement rate in the US. A recent Gallup study found ...

NEW YORK & DERRY, Ireland--(BUSINESS WIRE)--Learning Pool, the smarter learning technology company, today announced AI Coach, the latest addition to its portfolio of AI-powered innovations. AI Coach ...

It is widely recognized that customer experiences (CX) and employee experiences (EX) are interrelated and can significantly impact business performance. In 2024, customer service leaders will continue ...

One effective way to be sure is to ask your employees, through focus groups, one-on-one conferences or surveys. When exploring this question, try to understand through the employees’ lens what caring ...

Employee career development is a business imperative, not a luxury, especially when facing rapid technological change like AI. Closing skills gaps, enhancing productivity and building organizational ...

Latest funding led by Bessemer Venture Partners will accelerate continued expansion as the Fortune 500 rapidly scale AI coaching initiatives Valence is pioneering a new category of enterprise software ...