A new dispatch system should go live in 18 to 24 months. The new system has not been picked yet, and officials are still deciding who will pay what. Washoe County, Reno, Sparks and REMSA will all ...

"911 emergency," a dispatcher answered. "Hi this is Pam. I'm calling from Sparks Middle School," a voice said. "We have a shooting at our school. We have a teacher down." "OK. Don't hang up," the ...