David Lumb is a senior reporter covering mobile and gaming spaces. Over the last decade, he's reviewed phones for TechRadar as well as covered tech, gaming, and culture for Engadget, Popular Mechanics ...

Dish Network's websites and customer service lines were down for much of the last week. Employees reportedly were kept in the dark about the cause of the issue, with some unable to work. The company ...

Customer service is horrible. Tech visits are a waste of time. They say one time and HOURS later never show up. Wasted an entire day for a tech to show up during the FIRST APPOINTMENT of the day.

The company is expanding Project Genesis’ coverage, but there are still basic features missing that make it clear the service isn’t for the general public. The company is expanding Project Genesis’ ...

Dish today announced it’s becoming the first TV provider to offer customer support over Apple’s Business Chat. Launched earlier this year, Business Chat allows companies to communicate with their ...

Dish Network is one of two leading satellite television providers in the United States, and it's also an internet service provider ever since it first launched its DishNET offering. Starting today, ...

Dish announced today that its customers can now chat with service representatives through Apple's Business Chat messaging service. Apple launched Business Chat earlier this year and it lets companies ...

ENGLEWOOD, Colo.--(BUSINESS WIRE)--DISH (NASDAQ:DISH) today announced that it has chosen Hansen Technologies’ catalog-driven software solutions as it builds the nation’s first cloud-native, Open ...

Dish Network has ambitions to become a challenger in the home broadband market, but it needs valuable spectrum from Clearwire, Sprint, and LightSquared. Marguerite Reardon started as a CNET News ...

Update 07/09/2018 at 11:15 A.M. EST: Dish Network announced today that the official rollout of Google Assistant support to certain Dish set-top boxes is here. However, the company originally promised ...

Dish became the first U.S. pay TV provider to integrate with Alexa for hands-free TV back in May, when it introduced a way for Hopper and Wally DVR users to search for programs and control their ...