Many small businesses rely on quality customer service to attract and retain customers. Giving employees the tools to provide the highest quality service possible is the goal of any customer service ...

OLATHE, Kan.—Bill Crooks has joined Grundfos Pumps Corp. as customer service center director responsible for overseeing customer service and applications engineering teams at the company’s Olathe, ...

Business Stream Customer Services Director Jo Mayes shares insight into the company’s new Customer Care Charter, developed to help meet and exceed their customers’ needs. Did you know with a Digital ...

When county officials closed off North Carolina’s Outer Banks to visitors and nonresident property owners in March 2020, Clark Twiddy, president of the local vacation rental management company Twiddy ...