Crises happen when they are least expected, which is why every organization should have a crisis communication plan in place. Crises communications refers to information that is shared when an event ...

The worst time to develop a crisis communications plan is the moment an emergency strikes. When tensions are high, reliable information is scarce and conditions are changing rapidly, you don’t want to ...

Creating a crisis plan before you need one gives you time to select the right people for the right jobs and figure out the best plan of action. It also gives you time to practice your emergency ...

Warren Buffet said it well: “It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you’ll do things differently.” Processing Content Just ask Arthur Andersen, ...

For years, your company has made good choices and positively impacted the communities and employees it serves. You have a stellar reputation — perhaps even a Pillar Award on display — and your ...

Any company, no matter how diligent, can find itself suddenly thrust into a crisis due to internal or external factors. Incidents ranging from a product safety recall to a downturn in industry funding ...

When a wildfire, pandemic, or other crises strike, good communication can mean the difference between order and chaos – and in some cases life and death. A new tool developed by Sacramento State ...

Imagine you’re a parent rushing your child to the hospital, anxious for answers and healing. Or, you’re a clinician bordering on burnout, juggling mounting workload and life pressures. Each day, ...

Most research in crisis communications and management is retrospective, looking at how things unfolded, said Brooke Fisher Liu, a professor of communications and associate dean of the graduate school ...

In senior living, every message is a reflection of mission. Communication is not separate from care; it is part of it.