Innovations across communications, data, and AI unlock new levels of personalization, security, compliance, productivity, and ROI for Twilio’s more than 335,000 active customer accounts and more than ...

Rokt mParticle announced the launch of its Hybrid Customer Data Platform (CDP) on Snowflake AI Data Cloud on Oct. 16. According to company officials, the new offering provides enterprise companies ...

San Diego-based Tealium introduces CloudStream, a unified solution that eliminates data duplication while connecting real-time collection with cloud activation. Enterprise impact. Enables faster ...

LAS VEGAS, Oct. 14, 2025 /PRNewswire/ -- Oracle AI World-- Oracle today announced the general availability of Oracle AI Data Platform, a comprehensive platform designed to help customers securely ...

Customer data platforms (CDPs) first gained popularity among marketing users as the technology tackled the marketing function’s complex customer data management challenges. These challenges included ...

It’s no secret that companies are collecting data while consumers browse their sites. But some companies are doing more with the info than trying to improve products or marketing efforts: They are ...

How California's groundbreaking data deletion law signals a fundamental shift in enterprise identity lifecycle management—and why your SSO infrastructure matters more than ever ...

Energy provider taps the AI-powered Oracle Opower Platform to provide personalized energy usage insights to millions of customers and give them tips on how to save "As utilities transform to meet ...

Forbes contributors publish independent expert analyses and insights. Shep Hyken is a customer service/CX expert, author & keynote speaker. What company doesn’t want to be more productive, efficient, ...

Nutanix’s CEO said there are several key pillars to his company’s evolution in transforming into a platform company, including expanding its partner and vendor ecosystems, innovation stack and routes ...

A breach of customer data has prompted a "comprehensive investigation" at Stellantis, the automaker said on Sunday, Sept. 17. The international automaker that owns companies like Chrysler, Dodge, Jeep ...