The Cleveland Clinic, under intense criticism for its plan to cancel appointments for patients who couldn’t pay co-pays in ...

Cleveland Clinic says patients who are unable to pay their copay can set up a 0% interest payment plan to ensure continuity ...

Cleveland Clinic is revamping an outpatient copay policy before it was scheduled to take effect, following concerns about ...

Cleveland Clinic, be careful. Don’t bite the hand you heal.” That text from a cleveland.com Subtext subscriber summed up how ...

The Cleveland Clinic will now bill for certain services on its MyChart portal used for telehealth and virtual messaging between patients and clinicians, according to an announcement from the system.

The Cleveland Clinic has heavily promoted using the MyChart site for the convenience of their patients and to give doctors time to answer questions without having to take them away from scheduled ...

With the Cleveland Clinic's new copay policy set to begin June 1, community members and city leaders have expressed concerns.

Until now, there has been no charge to patients for using the Clinic’s messaging system MyChart. Sending an electronic message to a Cleveland Clinic physician could cost as much as $50 per message.

Beginning June 1, the Cleveland Clinic announced that those payments will be required up front for non-emergency outpatient ...

A clinic spokeswoman said the health system had begun communicating the change to patients via email, messages on the MyChart app and on a Cleveland Clinic web page with FAQs. Betty Lin-Fisher ...

The Cleveland Clinic has confirmed that starting Nov. 17 certain messages in MyChart will be subject to charges. According to the Clinic, messages that “require a provider to make a clinical ...

Cleveland Clinic of Ohio began charging patients for some MyChart messaging with providers this month, such as replies that require “medical expertise ... typically taking five or more minutes ...