It has become increasingly common for people to find themselves developing personal relationships with AI chatbots. The ...

Unlike traditional chatbots, Agentic AI brings depth and actionability to CX. Think of it as a co-worker who never sleeps.

A late 2024 survey found that 67 percent of US respondents reported being nice to their chatbots. Of those who practice courtesy, 55 percent of American AI users said they do it "because it's the ...