Cash App’s parent company is paying nine figures to settle a fight with federal regulators, in part thanks to an allegedly useless customer service phone number. On Thursday, the Consumer ...

A telephone number to Cash App 'customer service' was anything but. Cash App users were deprived of "meaningful and effective customer service," according to the CFPB, when trying to find help ...

Customer service was inadequate for many years, according to the Consumer Financial Protection Bureau, including one roadblock where the company listed a phone number on the back of the Cash App ...

Block also made it difficult for Cash App clients to obtain helpful customer service, according to the CFPB. For many years, a telephone number listed on the back of the app's Cash Card and in the ...

Cash App's in-app and phone support were also down on Monday ... Cash App is a mobile payment service that allows users to transfer money virtually. The app has 44 million verified monthly users ...

The Consumer Financial Protection Bureau has ordered Block, Cash App's parent company, to pay $120 million to Cash App users and $55 million to its victim relief fund. The Consumer Financial ...

Cash App’s parent company is paying nine figures to settle a fight with federal regulators, in part thanks to an allegedly useless customer service phone number. On Thursday, the Consumer Financial ...

Cash App users may receive a refund from the mobile banking platform after a federal agency ordered the company to pay out $175 million for its weak security procedures, the second such major ...