As a journalist, cold calling people is part of the job, as well as answering calls from unknown numbers. So, as a veteran of the cold-call art, let me give you my simple, polite tip: Just say, "Is ...

Lately, I’ve been avoiding phone calls and texting people more than I used to. I might prefer to pick up a phone, but then I think calling someone will interrupt their day and be an unwelcome ...

While texting dominates our daily communication, those who still reach for the phone when something truly matters possess ...