Even small and mid-size businesses need call center functionality to help them deal efficiently with customers. Recognizing that, PBX maker Artisoft (Cambridge, MA) unveiled a fourth iteration of its ...

XIAMEN, China, Feb. 26, 2025 /PRNewswire/ -- Yeastar, a global leader in Unified Communications solutions, today launched its Outbound Call Center module for the P-Series Phone System Software Edition ...

A call center, or contact center, is an office that handles calls, emails, chat or other contact methods to help customers. Learn how they work. Customer service hub. The call center is often used as ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. Analyzing the performance of your call center can allow you ...