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CRA call centres gave auditors wrong information as often as 87 per cent of the time: AG
OTTAWA — Despite hundreds of millions of dollars of investments since a devastating 2017 audit, the Canada Revenue Agency’s call centres are still plagued with reliability and accuracy problems as ...
OTTAWA — The Canada Revenue Agency’s contact centres provided accurate responses to questions about individuals' taxes only 17 per cent of the time between February and May 2025, the federal auditor ...
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