Over the last year, I’ve written on the topic of the Configuration Management Database as proposed by the IT Infrastructure Library in its best practices for service management. The CMDB has since ...
To continue reading this content, please enable JavaScript in your browser settings and refresh this page. In the ever-evolving landscape of information technology ...
With the growing interest in adopting best practices across IT departments, particularly according to standards such as the Information Technology Infrastructure Library (ITIL), many organizations are ...
Many organizations outsource IT operations because they just want the benefits without the hassle. Others have the internal capability, but find it more cost effective to outsource certain functions.
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