Something strange is happening in the aisles of America's biggest retailer. Walk into certain Walmart locations today and you ...

Dollar General removed self-checkout from 12,000 stores this spring as the company fights retail theft and other kinds of inventory loss.

If you want to use the self-checkout lane at some Walmart stores, you might need to fork out $12.95 per month, or $98 per year, for a Walmart+ subscription. That’s because some Walmart stores are ...

Walmart is joining the ranks of retailers rethinking self-checkout, with the industry giant in the process of removing the self-service lanes at a store in Missouri. The return to registers staffed by ...

The California Senate is considering a bill that would prohibit retailers from offering self-checkout unless several conditions are met.

“I can’t wait to use that self-checkout machine,” said no one, ever. When they were first rolled out in 1986 at Atlanta-area Kroger grocery stores, self-checkout machines were hailed as a “revolution ...

Customers feel more rewarded by a store and “feel like they were treated more valuably” when using regular checkout because it involves less effort and cashiers handle the scanning, bagging and ...

When the checkout-free payment provider Grabango shuttered in late 2024, it dealt a second major blow to checkout-free shopping following Amazon’s decision to scale back its “Just Walk Out” experiment ...

This creates both time pressure (feeling rushed) and social pressure (feeling judged), two factors that can make customers ...

The path to purchase has become increasingly digital-first in recent years. As more commerce takes place online, businesses have had to invest more into their e-commerce capabilities. At the same time ...