"1-800-FLOWERS.COM will offer customers the ease and convenience of ordering floral gifts through Messenger. 1-800-FLOWERS.COM will blend its bot and live customer service support on Messenger to ...

Suddenly chatbots are hot and they have become the happening thing on the web. Yes, chatbots came with a solution to the pain of human engagement for many companies. With chatbots, companies now can ...

Facebook's Messenger bots have finally arrived. Following months of rumors, the company revealed its plan to allow businesses to build bots for Messenger Tuesday at Facebook's F8 developer conference ...

I don’t know who wants to shop via chatbot, but that hasn’t stopped a range of companies from launching their own virtual assistants dedicated to this task. The latest to hit the scene is the new ...

Spotify will be launching a bot for Facebook Messenger users that lets friends discover and share music directly in their chats. The bot, which takes advantage of Facebook’s soon-to-launch chat ...

Bots are the talk of the town, and Anand Chandrasekaran is helping to create the buzz. The former CPO of both SnapDeal and Bharti Airtel, the third largest mobile provider in the world, has plenty of ...

After months of widespread speculation and quiet experiments, Facebook is officially adding automated “bots” to its Messenger chat app. The Menlo Park, Calif. firm is releasing tools that will let ...

The technology behind the snazzy new “bots” Facebook is rolling out for its Messenger chat app has enormous potential to internalize payments within social media experiences like shopping, travel and ...

Facebook just moved one step closer toward making its bot ambitions a reality. Just months after introducing the first bots for Facebook Messenger at F8, the social network now counts more than 11,000 ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Spotify has announced a new Messenger bot to help users share and find ...

CNN and NBCUniversal’s Fandango are among the first in the media and entertainment biz to tap into Facebook Messenger “bots,” which let users get automated info from artificial-intelligence agents.