Now that mobile consumers can access their favorite retailers with just the tap of a screen, they have higher expectations of their shopping experiences. To adhere to these expectations and provide ...
LogMeIn has rolled out new versions of its LogMeIn Rescue and BoldChat offerings to help customer care agents boost customer satisfaction through engagement, service, and support across multiple ...
BoldChat, a customer-service software product founded in Wichita, released an update designed to help clients position themselves for the rapid growth of the mobile Web. Users of BoldChat can engage ...
LogMeIn today added Twitter integration and social media management capabilities for its BoldChat Web chat and multichannel, online customer engagement offering. Designed to help businesses and ...
This report, based on the survey results with nearly six thousand respondents across ten countries, sheds light on mobile engagement, including its current state, channels in use, which industries ...
Dubai, UAE - March 27, 2014LogMeIn, Inc. (NASDAQ:LOGM) unveiled a new release of BoldChat, its live chat and multichannel customer engagement software, to help businesses deliver a superior customer ...