It may come as a shock (or not) to learn that some companies deliberately provide bad customer service, aiming to increase ... their area manager defended a shop assistant who insulted a customer.

Compensation for customers receiving poor services from ... higher standards of service and improving levels of compensation when things go wrong will incentivise water companies to get things ...

Americans are suffering from a culture of crummy customer service: One survey found that 91% of consumers have had a poor customer service ... sold at his Uttam Toys shop in Rajkot, India ...

There have been problems since late 2017 in the city of San Diego with water meter readings, billing and customer service, according to a City Auditor report. In April 2024, city records show not ...

To follow up on an article I wrote recently about how some companies purposely deliver bad customer service because they think it is more profitable to do so (at least for them), I wanted to share ...

Compensation for customers receiving poor services from water companies ... “Demanding higher standards of service and improving levels of compensation when things go wrong will incentivise water ...