We all replay conversations in our heads, but rarely end up making any more sense of them. Here are five reasons why we still do it. We’ve all at some point in our lives walked away from a ...

Social media and mobile phones are major disruptors of face-to-face conversations. Recent research has conclusively ...

Replaying conversations word by word is far more common than most people admit. Many of us mentally revisit past dialogues, facial expressions, and pauses, searching for hidden meaning or mistakes we ...

Everyone has done it. We rehearse conversations with people we care about and people we fear. With ex partners, future bosses, relatives at weddings and strangers who once annoyed us in a queue. We ...

In an ever-more transactional world where many have a hard time talking and listening to each other, developing stronger conversational skills can boost both workplace collaboration, relationships ...

You can spend years building credibility at work and still feel unprepared for the moment you need to say something uncomfortable. That one difficult conversation you wish you could avoid often turns ...