For B2B marketers, customers expect seamless digital experiences that respect their preferences while providing smoother, ...

And most customers who suffer a bad customer experience spread negative word-of-mouth. Recent research* conducted by B2B International found that only 14% of large B2B organizations are truly customer ...

The future of B2B CX is set to be defined by innovative solutions that ... Voice search and conversational AI are also becoming integral parts of the customer experience landscape. Voice interfaces ...

It would make content easily accessible, provide helpful resources and back off on the sales pressure. The post What would a ...

Cisco report predicts agentic AI will manage 68% of customer experience interactions by 2028, transforming CX with ...

This involves six questions or steps for a business to take to create an experience where customers want to do business with ...

Let's face it: many B2B Customer Success initiatives are missing the mark. In an era dominated by subscription models and a ...

Datacor, Inc., a leading provider of process manufacturing, chemical distribution, and engineering simulation software, is pleased to announce a new partnership with mezzeIQ, an innovative B2B ...

Ask any customer-facing team what’s changed over the past five years, and you’ll likely hear a long list. The tools are better. Expectations are higher. And almost every interaction is now shaped by ...

Forrester (Nasdaq: FORR) today announced that Brenntag and e& are the winners of its 2025 Customer-Obsessed Enterprise Award ...

mezzeIQ provides an advanced B2B software platform designed to offer an Amazon-like self-serve customer experience for food manufacturers. By automating customer service processes, enhancing order ...

Learn more at www.datacor.com About mezzeIQ mezzeIQ provides an advanced B2B software platform designed to offer an Amazon-like self-serve customer experience for food manufacturers. By ...