Apple has just launched a new global "Apple Community+" program that aims to recognize and reward top contributors in the Apple Support Community by "providing access to special perks, white-glove ...

Apple is undergoing some staffing changes that include the elimination of social media support staff. As a result, Apple will soon no longer provide customer support through X/Twitter, YouTube, and ...

Apple is offering new perks and “white-glove experiences” to members who make an impact within its support community. These include unpaid support technicians who are active in helping answer user ...

Apple's new Community+ program is designed to recognize frequent contributors' "positive attitude, expertise, and curiosity" as they help other posters solve their technical problems. Debuting quietly ...

Whether you have a MacBook, iPhone, or some other device, it seems that Apple products have become an indispensable part of our lives. So when something goes wrong, you need fast and reliable support.