The intense scrutiny of 911 calls in the Josh Powell case has many questioning the qualifications and training of the operators involved. While officials won’t comment specifically on the Powell case, ...
BAKER COUNTY, Fla. — Cheryl Collins' voice cracked with fear as she pleaded with a Baker County 911 dispatcher for help. “My daughter passed out on the floor and I don’t know what to do." Her ...
City of Tucson is working to hire and retain 911 and 311 dispatchers to keep call wait times low and support first responders ...
SOUTHFIELD, Mich., Sept. 25, 2023 /PRNewswire/ -- Equature, a leading provider of 911 technologies, announces plans to expand its 911 telecommunicator training program. The enhanced training features ...
911 operators ask too many questions. 911 operators are indifferent. 911 operators just need to send help now. Those are some of the misconceptions people have about dispatchers who respond to ...
LISBON–Columbiana County’s 911 advisory committee wants the monthly state tax on cellphones to be increased to help with additional dispatcher training expenses, and state Rep. Tim Ginter told them he ...
NBC News' Ellison Barber reports on a newly-hired 911 dispatcher in Orange County, California, who was still in training when he helped to save a man who went into full cardiac arrest.
YEAH, LORI AND JERRY, STATE POLICE ARE CONDUCTING THEIR OWN INDEPENDENT INVESTIGATION OF WHAT OCCURRED. BUT TODAY, DAUPHIN COUNTY TELLING US THAT A911 DISPATCHER SHOULD HAVE ESCALATED A PHONE CALL ...